Privacy Policy

Last Updated: September 7, 2026

At Ricielle & Co, we respect your privacy and are committed to protecting the personal information you provide when you visit or make a purchase through our website, https://ricielleandco.com/.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, contact us, or otherwise interact with our services, we may collect certain information, including:

Full name
Billing and shipping address
Email address
Phone number
Order and purchase information
Payment and transaction-related information
Information provided when contacting customer support
Device and browser information
IP address
Website usage and browsing information
Information collected through cookies and similar technologies

We only collect information that is reasonably necessary to operate our website, process orders, provide customer service, and improve our services.

2. How We Use Your Information

We may use your personal information to:

Process and fulfill your orders
Arrange delivery of purchased products
Process payments
Send order confirmations and shipping updates
Respond to customer inquiries
Provide customer support
Process eligible returns or exchanges
Improve our website, products, and services
Maintain website security
Detect and prevent fraudulent or unauthorized activity
Send marketing communications where permitted and where you have provided appropriate consent
Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website may be processed by third-party payment providers.

Ricielle & Co does not intentionally store complete payment card details such as your full credit or debit card number or CVV on its own servers.

Payment information may be processed directly by the applicable payment gateway in accordance with its own privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

Remember shopping cart information
Understand how visitors use our website
Improve website functionality
Provide relevant content
Analyze website performance
Maintain security

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

5. Sharing Your Information

We may share relevant information with trusted third-party service providers when necessary to operate our business.

These may include:

Payment processors
Shipping and delivery partners
Website and hosting providers
Analytics providers
Marketing and advertising service providers
Customer support providers
Fraud prevention and security services

We do not sell your personal information to third parties for their own independent use.

We may also disclose information when required by law, legal process, governmental request, or when necessary to protect our rights, customers, website, or business.

6. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Third-Party Services and Links

Our website may contain links or integrations to third-party websites, applications, payment providers, social media platforms, or other services.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

8. Marketing Communications

If you subscribe to our marketing communications, we may send you information about products, offers, launches, or other updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us.

9. Children's Privacy

Our website is not intended for individuals who are not legally permitted to use online shopping services.

We do not knowingly collect personal information from children where prohibited by applicable law.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, customer service, accounting, dispute resolution, fraud prevention, and legal or regulatory requirements.

11. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including requesting access to, correction of, or deletion of certain personal information.

To make a privacy-related request, please contact us using the details below.